All our work creates touch points along the resident retention life cycle. These points in turn change the reputation online of the property, encourage retention and create a great customer service experience for the property. And here's the numbers to prove it. 

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Online Reputation Management

Increased the average ApartmentRatings.com score by 43% annually

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Customer Service Interactions

On average, 6,568 Touch Points per year per property

 

530 TOUCH POINTS per month per property

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Resident Retention

Properties with Community Life have a 11.12% Higher Monthly Resident Retention

 

Annualized Resident Turnover

Properties with Community Life have a 10.55% Lower Average Annualized Turnover