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How we bring value to properties.
“Successful apartment management companies are differentiating themselvesby generating a sense of community and belonging among their residents.”
Michael Drago - J.D. Power and Associates
All our work creates touch points along the resident retention life cycle. These points in turn change the reputation online of the property, encourage retention and create a great customer service experience for the property. And here's the numbers to prove it.
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Online Reputation Management
Increased the average ApartmentRatings.com score by 43% annually
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Customer Service Interactions
On average, 6,568 Touch Points per year per property
530 TOUCH POINTS per month per property
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Resident Retention
Properties with Community Life have a 11.12% Higher Monthly Resident Retention
Annualized Resident Turnover
Properties with Community Life have a 10.55% Lower Average Annualized Turnover
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